Original System Design: When an order is canceled, it should only cause the schedule line associated with that order to fail during the schedule processing job. The unrelated records were then processed the next day, resulting in those customers being double charged. Module(s) impacted: Order, Payments, Stored Payment Methods.īatch Processing for schedule lines is more efficient.Ĭancellation of an order while schedule processing caused unrelated records in the batch to fail. Sufficient time will be provided for the selection to save before initiating the refund operation, ensuring a successful refund. Solution: Users will now have the option to select the Payment method for the refund from a drop-down menu. Original System Design: To ensure a successful refund, it is essential to save the Payment method selection prior to initiating the refund operation. This was caused by the Payment method selection not saving before the operation started.
Some users attempted to refund a Stored Payment Method by selecting credit card as the payment method and received error MethodName=validateSaveCartPaymentWithCartPaymentLines. Defects Fixed Refunds to credit cards through the Stored Payment Method are now error-free.
